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Package tours often include traveller’s insurance paid by tourist companies. Tourists should ask the tourist company to provide an official contract, or an invoice which includes the passenger’s name, age and the number of passport and identity card. Travellers should keep the leaflets, programmes or cards with the telephone number of the tourist company for future contact in case any insurance problems arise.
Traveller’s insurance is also included in the tickets for travel on ship.
Insurance is also included in the tickets for travel on the bay. However, it is valid only when incidents happen in caves or at the sightseeing spots. Insurance against any incident aboard is included in the ticket for boat travel.
The insurance company will not bear responsibility for incidents resulting from tourists’ failure to observe instructions and safety regulations on the boat and during the sightseeing trip on the bay.
Below are the addresses of some insurance and salvage companies in Quang Ninh:
Salvage Center
Under the Hạ Long Bay Management Board
Add: Hạ Long Road, Bãi Cháy, Hạ Long City
Tel: (84-33) 3844 298
Fax: (84-33) 3844 234
Quảng Ninh insurance
Add: 269 Lê Thánh Tông, Hạ Long City Tel: (84-33) 628 616
Fax: (84-33) 3826 045
Life Insurance
Add: 44 Trân Hung Ðao, Hạ Long City
Tel: (84-33) 3626 258
Prudential Insurance Company
Add: Second floor, Trade Center, 158 Lê Thánh Tông, Hạ Long City
Tel: (84-33) 3624 267
Pijico Insurance
Add: 16 Nguyên Van Cu, Hạ Long City
Tel:(84-33) 3628 440
Fax: (84-33) 3823 585
Quảng Ninh Medical Insurance
Add: 731 Lê Thánh Tông, Hạ Long City
Tel: (84-33) 3625 943
Fax: (84-33) 3625 259
Bảo Minh
Add: 50 Lê Thánh Tông, Hạ Long City
Tel: (84-33) 3627 483