Very friendly crew. Comfortable cabins. Excellent food. It was a 24 hour trip on board this junk. Booked through Agoda. In all a fantastic experience. This is all that one should do in Ha Long Bay… spend a day and night on a Alova gold cruises. They pick and drop the guests from Noibai International airport (Hanoi). All meals are included in the fare charged. One needs to pay for the alcohol though. A bottle of white wine is complimentary.