We booked this company with our Hanoi hotel for a day trip to Halong Bay. Our guide Victor spoke very very good english he was very easy to understand, was very gentle natured, patient and extremely funny. We had a fantastic day enjoying the company of our fellow tourists from all over the world. The bus ride was long 3.5 hours each way but well worth the trip. The boat was suprisingly good the food was exceptional and plenty of it. The whole trip was extremely well organised and professional.Will definatley reccomend this trip and company to everyone we know and would even take the trip again ourselves next time we are in Hanoi. Fantastic Day. What we got for $39 USD each was 3.5 hour bus trip each way a bottle of water each way and a stop every 1.5 hours . A buffet lunch between 6 people table (that didnt all get eaten as there was so much food) A ferry ride to and around Halong Bay and a trip to the cave on the island(beautiful) Amazing value for money